Terms of service

Welcome to Treendrou! By using our website, products, and services, you are agreeing to the following Terms of Service. Please read these terms carefully. If you do not agree with any part of these terms, you should not use our website or purchase our products.

These Terms govern your access to and use of Treendrou website, including all content, products, and services available through Treendrou online store. You acknowledge and agree that these terms constitute a binding agreement between you and Treendrou.

1. Acceptance of Terms

By accessing or using our website, services, or purchasing products, you accept and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, you must refrain from using our services or website.

We reserve the right to update or modify these Terms at any time, and any changes will be effective immediately upon being posted on this page. Your continued use of the website after such changes will constitute your acknowledgment of the updated Terms.

2. Account Registration

To place orders on our website, you may be required to create an account. By registering an account, you agree to provide accurate, current, and complete information, and to update it as necessary to keep it true, accurate, and complete.

You are responsible for maintaining the confidentiality of your account login credentials and for all activities under your account. If you believe your account has been compromised, please contact us immediately.

3. Product Availability and Pricing

While we strive to ensure the availability of all products listed on our website, we cannot guarantee that all products will be in stock at the time of your order. We reserve the right to modify or discontinue products without prior notice.

Prices for our products are listed in USD and are subject to change without notice. Shipping charges are additional and will be calculated based on the method you select at checkout. Taxes, if applicable, will also be calculated based on your shipping address.

Treendrou may update product descriptions, pricing, and availability at any time, and we reserve the right to correct any errors in the product information, including pricing, if errors are discovered after an order has been placed.

4. Order Acceptance and Payment

By placing an order through our website, you are making an offer to purchase the items in your cart. We reserve the right to accept or decline any order for any reason at any time, even after payment has been made. If your order is declined or canceled, you will be notified and your payment will be refunded promptly.

Payments are processed through secure payment gateways, and we accept a variety of payment methods, including credit cards and other approved payment options.

By completing a purchase, you authorize Treendrou to charge the provided payment method for the full amount of the order, including any applicable taxes and shipping fees.

5. Shipping and Delivery

Once your order is confirmed and processed, it will be shipped according to the shipping method selected at checkout. For more information on shipping, including shipping costs, delivery times, and order tracking, please refer to our Shipping Policy.

We are not responsible for delays or issues caused by the carrier. However, if there are any issues with your delivery, such as lost or damaged items, please contact us as soon as possible, and we will assist you in resolving the problem.

6. Returns and Refunds

If you are not satisfied with your purchase, we offer a return and refund process as described in our Return Policy. Returns must meet the conditions specified, and customers are responsible for return shipping costs unless the return is due to an error on our part.

Refunds will be processed once the returned items are received and inspected. Refunds may take several business days to process, depending on the payment method used.

7. Customer Responsibility

You are responsible for ensuring that all products you purchase from Treendrou are used according to the manufacturer’s guidelines. Treendrou is not responsible for any misuse, accidents, injuries, or damages resulting from improper use of our products.

You are also responsible for maintaining accurate contact information, including your shipping address. We cannot be held responsible for delays or issues resulting from incorrect or incomplete shipping addresses.

8. Intellectual Property

All content on the Treendrou website, including text, graphics, images, logos, button icons, and other materials, are the property of Treendrou or our content suppliers and are protected by U.S. and international copyright and trademark laws. You may not reproduce, modify, distribute, or otherwise use any of our intellectual property without prior written permission from Treendrou .

9. Limitation of Liability

To the maximum extent permitted by law, Treendrou shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use our products or services, even if we have been advised of the possibility of such damages.

In no event will Treendrou total liability to you for any claim related to these Terms exceed the amount you paid for the product or service in question.

10. Indemnity

You agree to indemnify, defend, and hold harmless Treendrou , its employees, affiliates, and agents from any and all claims, damages, losses, liabilities, and expenses, including legal fees, arising from your use of our website, your breach of these Terms, or any violation of applicable law.

11. Privacy and Security

Your privacy is very important to us. Please review our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website and services, you consent to the collection and use of your information as described in our Privacy Policy.

12. Force Majeure

Treendrou shall not be held liable for any failure or delay in fulfilling its obligations if such failure or delay is due to causes beyond its reasonable control, including but not limited to natural disasters, acts of war, government actions, strikes, supply shortages, or any other events that make performance impractical or impossible.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Ohio, United States. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the courts of Saint Marys, Ohio. By using this website, you agree to submit to the personal jurisdiction of the courts located in Ohio.

14. Changes to Terms

We reserve the right to update these Terms of Service at any time. Any changes will be effective immediately upon posting on our website, and your continued use of the site will signify your acceptance of those changes.

15. Contact Us

If you have any questions or concerns about our Terms of Service, please feel free to reach out to us. We are here to help!

Email: [email protected]
Phone: +1 419-344-1502
Address: 4072 N Mills River Rd, Mills River, NC 28759, United States

Thank you for choosing Treendrou !